arunadesign.ee (ARUNA-EHITUS OÜ) is committed to protecting the privacy of its customers and users. Accordingly, we have prepared this Privacy Policy which covers the collection, use, disclosure, transfer and storage of customer data. Our activities on the internet are in compliance with all relevant activities and relevant laws of the Republic of Estonia and the European Union.
Collection and use of personal data
Personal data are data that are directly or indirectly associated with you as a private individual and that arunadesign.ee (ARUNA-EHITUS OÜ) collects and processes for the purpose of fulfilling a contract concluded with an individual, contacting them, and complying with legal obligations.
The collection of a regular customer’s personal data may take place in the following ways:
- by providing contact details (name, email address, postal address, phone number, preferred method of contact) on our website or elsewhere.
- when using the website — via customer account information or cookies.
- when making a purchase or placing an order in our store or online shop, by storing the customer’s contact details or data related to purchase preferences. The required personal data may include name, address, postal code, email address, phone number, and other information.
Collection of other data
We also collect anonymized data — information that cannot be directly linked to a specific individual (gender, age, language preference, location).
We may also collect data about customer activities on our website. This data is aggregated and used to provide customers with more useful information and to understand which parts of the website, products, and services are of greatest interest. Aggregated data is treated as anonymized data under this privacy policy.
Use and storage of collected personal data
The personal data we collect allows us to inform arunadesign.ee (ARUNA-EHITUS OÜ) customers about product news, promotions and upcoming events. A customer who does not wish to be on our newsletter list or to receive notifications of products that may be of interest to them can opt out at any time.
By agreeing to the terms of the Privacy Policy, the customer gives arunadesign.ee (ARUNA-EHITUS OÜ) consent to the automated processing of his/her data. You can always withdraw your consent by contacting us via our website or by submitting a request in a format that can be reproduced in writing. Neither the application nor the withdrawal of consent has retroactive effect.
In order to better serve the customer, arunadesign.ee (ARUNA-EHITUS OÜ) may disclose information about individual users to a third party that provides the services of arunadesign.ee (ARUNA-EHITUS OÜ) and is contractually obligated to keep the shared information confidential. A third party is, for example, our partner who is responsible for transporting the goods sold in the e-shop.
The customer’s personal data is stored by arunadesign.ee (ARUNA-EHITUS OÜ) until the termination of the loyal customer agreement. Data that arunadesign.ee (ARUNA-EHITUS OÜ) is obliged to store under legislation (e.g. accounting data) is stored in accordance with the requirements set out in the legislation.
Protection of personal data
arunadesign.ee (ARUNA-EHITUS OÜ) takes all precautions (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorised persons have access to modify and process data.
If you suspect that your personal data has been handled contrary to this privacy policy or there is a risk that your data has been disclosed to unauthorized parties, please inform us immediately. Only in this way can we minimize potential damage.
The customer has the right to request the termination of data processing, to receive information about the use of their data, and to request the transfer of data to themselves or to a third party in a commonly used format. To prevent misuse of customer data and rights, requests may only be submitted in a form that allows the applicant to be identified (digitally signed or personally signed at a representative office). We have the right to respond to such requests within 30 days.
A request to terminate data processing is treated as a notice of termination of the permanent customer agreement.
Security
All personal data of the customer disclosed in the course of visiting the arunadesign.ee (ARUNA-EHITUS OÜ) e-shop and making purchases will be treated as confidential information. An encrypted communication channel with banks ensures the security of the shopper’s personal data and bank details.
Privacy policy terms and changes
By starting to use our website or submitting a permanent customer application, you confirm that you have read and agreed to these principles and terms. We reserve the right to amend the general terms of the privacy policy when necessary, informing all permanent customers, while making every effort to keep our privacy policy up to date and accessible on our website.
ARUNA-EHITUS OÜ is the controller of the customer’s personal data. If you have any questions or concerns regarding the privacy policy or data processing, please contact us at [email protected]
You always have the right to turn to the Data Protection Inspectorate or the court to protect your data. The Data Protection Inspectorate is a governmental authority that can also be contacted for consultation or assistance regarding personal data protection matters.