arunadesign.ee (ARUNA-EHITUS OÜ) is committed to protecting the privacy of its customers and users. Based on this commitment, we have developed these privacy policy principles, which govern the collection, use, disclosure, transfer, and storage of customer data. Our online activities comply with all applicable requirements and the relevant laws of the Republic of Estonia and the European Union.
Collection and use of personal data
Personal data are data that are directly or indirectly associated with you as a private individual and that arunadesign.ee (ARUNA-EHITUS OÜ) collects and processes for the purpose of fulfilling a contract concluded with an individual, contacting them, and complying with legal obligations.
The collection of a regular customer’s personal data may take place in the following ways:
- by providing contact details (name, email address, postal address, phone number, preferred method of contact) on our website or elsewhere.
- when using the website — via customer account information or cookies.
- when making a purchase or placing an order in our store or online shop, by storing the customer’s contact details or data related to purchase preferences. The required personal data may include name, address, postal code, email address, phone number, and other information.
Collection of other data
We also collect anonymized data — information that cannot be directly linked to a specific individual (gender, age, language preference, location).
We may also collect data about customer activities on our website. This data is aggregated and used to provide customers with more useful information and to understand which parts of the website, products, and services are of greatest interest. Aggregated data is treated as anonymized data under this privacy policy.
Use and storage of collected personal data
The collected personal data allows us to inform customers about product updates, campaigns, and upcoming events of arunadesign.ee (ARUNA-EHITUS OÜ). A customer who does not wish to receive newsletters or notifications about products of interest may remove themselves from the mailing list at any time.
By agreeing to the terms of the privacy policy, the customer gives arunadesign.ee (ARUNA-EHITUS OÜ) consent to the automated processing of their data. You may withdraw your consent at any time via our website or by submitting a statement in a reproducible written form. The statement or withdrawal of consent has no retroactive effect.
To provide better customer service, arunadesign.ee (ARUNA-EHITUS OÜ) may disclose information about individual users to third parties that provide services to arunadesign.ee (ARUNA-EHITUS OÜ) and are contractually obligated to keep the shared information confidential. Such third parties include, for example, our partners responsible for transporting goods sold in the online store.
Customer personal data is stored by arunadesign.ee (ARUNA-EHITUS OÜ) until the termination of the permanent customer agreement. Data that arunadesign.ee (ARUNA-EHITUS OÜ) is required to retain under applicable laws (e.g. accounting records) is stored in accordance with the retention requirements set out in legislation.
Protection of personal data
arunadesign.ee (ARUNA-EHITUS OÜ) applies all precautionary measures (including administrative, technical, and physical measures) to protect customer personal data. Access to data modification and processing is granted only to authorized persons.
If you suspect that your personal data has been handled contrary to this privacy policy or there is a risk that your data has been disclosed to unauthorized parties, please inform us immediately. Only in this way can we minimize potential damage.
The customer has the right to request the termination of data processing, to receive information about the use of their data, and to request the transfer of data to themselves or to a third party in a commonly used format. To prevent misuse of customer data and rights, requests may only be submitted in a form that allows the applicant to be identified (digitally signed or personally signed at a representative office). We have the right to respond to such requests within 30 days.
A request to terminate data processing is treated as a notice of termination of the permanent customer agreement.
Security
All customer personal data disclosed during visits to the arunadesign.ee (ARUNA-EHITUS OÜ) online store and during purchases is treated as confidential information. An encrypted data transmission channel with banks ensures the security of the buyer’s personal data and banking details.
Privacy policy terms and changes
By starting to use our website or submitting a permanent customer application, you confirm that you have read and agreed to these principles and terms. We reserve the right to amend the general terms of the privacy policy when necessary, informing all permanent customers, while making every effort to keep our privacy policy up to date and accessible on our website.
ARUNA-EHITUS OÜ is the controller of the customer’s personal data. If you have any questions or concerns regarding the privacy policy or data processing, please contact us at info@arunaehitus.ee
You always have the right to turn to the Data Protection Inspectorate or the court to protect your data. The Data Protection Inspectorate is a governmental authority that can also be contacted for consultation or assistance regarding personal data protection matters.